This site is intended for UK healthcare professionals only
Nurse advice line 0808 168 4048 See hours

Nurse advice line

0808 168 4048

Lines are open 8.30am to 4.30pm Monday to Friday, excluding Bank Holidays.

This is NOT an emergency line.

It matters.

Empowering you to help your patients take control of their urological condition.

it matters. encompasses our long-term commitment to collaborating with the NHS, healthcare professionals and care systems to empower people managing their urological condition.

To do that we need to better understand the challenges you face with continence care as healthcare professionals.
Our goal is to support you to unlock their potential to:

  • Reduce the burden of urological conditions in the community on the health system
  • Transform lives so that every individual achieves their best possible quality of life

Supporting you in delivering optimised continence care and improving individual patient outcomes is important to us...because we know it’s personal, it matters to us too.

Supporting best practice because it matters.

In October 2021, BD brought together a group of healthcare professionals to explore opportunities in care for people with urological conditions. They were looking to identify:

  • Practical guidance that could help to transform the lives of patients
  • How small steps can lead to widespread change
  • Recommendations for best practice going forward, with the aim of improving healthcare and patient outcomes

The output was the ‘Urinary Catheterisation - Best Practice Statement’ published in April 2022.

A copy of the statement can be downloaded here

Produced in collaboration with :

— Ruth Broom

Continence Service LeadNorfolk & Norwich Healthcare Trust

— Sam Davison

Clinical Procurement Specialist NurseJames Cook University Hospital, South TeesHospital NHSFT

— Mandy Butler

Lead Continence/Urodynamic Nurse SpecialistGloucester Hospitals NHS Foundation Trust

— Polly Weston

Team Lead, Baywide Bladder and Bowel ServiceUniversity Hospital of Morecambe Bay

— Nikki Cotterill

Professor of Nursing in Continence Care Faculty of Health and Applied Sciences, UWE RCN Bladder & Bowel Steering Co Member

— Ann Yates

Director of Continence ServicesCardiff and Vale University Health BoardVice Chair of UA

Taking action...because it matters

Between 3 and 6 million people in the UK may have some degree of incontinence.1

And nine in 10 NHS leaders say that current demands on their organisation are unsustainable.2

A new model of collaboration is key to addressing these challenges:

  • Lack of staffing across the service

    which is putting patient safety and care at risk

  • A need for investment

    to deliver greater support for social care

  • of Integrated Care Systems

    to enhance connected communities and care