{"id":4802,"date":"2022-11-07T00:00:14","date_gmt":"2022-11-07T00:00:14","guid":{"rendered":"https:\/\/eu.bd.com\/iv-news\/?p=4802"},"modified":"2023-03-21T15:51:13","modified_gmt":"2023-03-21T15:51:13","slug":"how-can-vascular-access-affect-patient-satisfaction-in-hospitals","status":"publish","type":"post","link":"https:\/\/eu.bd.com\/iv-news\/scientific-publications\/how-can-vascular-access-affect-patient-satisfaction-in-hospitals\/","title":{"rendered":"How can vascular access affect patient satisfaction in hospitals?"},"content":{"rendered":"

A patient\u2019s experience with vascular access can influence their perception of their overall hospital stay and satisfaction with their healthcare providers and institutions.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

To better understand the effects of vascular access on patient satisfaction in hospitals, Prasad et al. conducted a survey to over 500 patients who had received two or more peripheral intravenous catheter (PIVC) insertions during their stay at private and public hospitals in Singapore and the Philippines.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

The survey was designed to explore the drivers of patient satisfaction in hospitals based on their perception of five key domains of vascular access care:<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

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  1. Pain management<\/span>\u00a0<\/span><\/li>\n
  2. Infection prevention measures<\/span>\u00a0<\/span><\/li>\n
  3. Healthcare provider competence<\/span>\u00a0<\/span><\/li>\n
  4. Physical comfort\u00a0<\/span>\u00a0<\/span><\/li>\n
  5. Effectiveness of communication<\/span>\u00a0<\/span><\/li>\n<\/ol>\n

    Patient satisfaction in hospitals and successful PIVC insertion<\/span><\/b>\u00a0<\/span><\/h4>\n

    Patients from both Singapore and the Philippines who were very satisfied\/satisfied with their vascular access experience similarly ranked their overall hospital experience.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

    In fact, 70% patients agreed that their vascular access experience had a moderate-to-very-high impact on their overall hospital stay.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

    Healthcare provider competence, infection prevention and pain management ranked as the most important determinants of patient satisfaction.<\/span>1<\/span>\u00a0<\/span><\/sup><\/p>\n

    Among the 400 patients across both countries who experienced successful first PIVC insertion attempts, 282 were very\/extremely confident in their healthcare provider\u2019s ability.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

    Learn more about vascular access and patient satisfaction<\/strong>: Improving patient experiences by understanding infusate properties and their effects on vasculature<\/a><\/p>\n

    Patient satisfaction in hospitals and vascular access complications<\/span><\/b>\u00a0<\/span><\/h4>\n

    One study shows that patients frequently characterised the PIVC insertion as painful, uncomfortable and anxiety-inducing, and the Prasad study confirms this.<\/span>1,2<\/span><\/sup>\u00a0<\/span><\/p>\n

    Patient satisfaction in pain management was ranked lowest among the five domains, with an average score of 3.89 out of 5, followed by infection prevention measures.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

    As well, patients were more likely to lose trust in their healthcare providers and express anxiety if they experienced multiple needle insertion attempts or PIVC-related complications.<\/span>1<\/span><\/sup> These complications also led to lower satisfaction levels.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

    Learn more about the risks of vascular access: <\/span><\/b>What is the real cost of vascular access-related complications?<\/span><\/b><\/a>\u00a0<\/span><\/p>\n

    How to improve patient satisfaction in hospitals through vascular access<\/span><\/b>\u00a0<\/span><\/p>\n

    The Prasad et al. survey highlights the importance of enhancing vascular access skills among healthcare providers to improve patient satisfaction and experience in hospitals.<\/span>1<\/span><\/sup>\u00a0<\/span><\/p>\n

    For Singapore and the Philippines, Prasad et al. suggest implementing a continuous process of staff collaboration, skills assessment and education opportunities, as this approach is associated with improvement in first-attempt venous access success and complication rate reductions.<\/span>1,3<\/span>\u00a0<\/span><\/sup><\/p>\n

    Among these initiatives, institutions should also address the other major factors that impact patient satisfaction, specifically effective pain management and stringent infection prevention measures.<\/span>1<\/span>\u00a0<\/span><\/sup><\/p>\n

    Read more scientific publications<\/span><\/a><\/div>\n
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